Términos de servicio

1. Aceptación de Términos

By accessing and using Reminess ("Service", "Platform", "we", "us", or "our"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these Terms of Service, please do not use our Service.

2. Descripción del Servicio

Reminess es una plataforma digital que permite a los usuarios:

• Create memorial profiles to honor and remember loved ones who have passed away
• Build legacy profiles to preserve personal stories, wisdom, and values for future generations
• Engage in AI-powered conversations that reflect the personality and communication style of the profiled individual
• Almacenar y organizar recuerdos, fotos y contenido significativo

3. Cuentas de Usuario y Registro

3.1 Creación de Cuenta

To use Reminess, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Requisito de Edad

You must be at least 18 years old to use Reminess. By creating an account, you represent that you are of legal age to form a binding contract.

3.3 Seguridad de la Cuenta

You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

4. Contenido y Datos del Usuario

4.1 Tu Contenido

You retain ownership of all content you submit to Reminess, including profiles, memories, photos, and messages ("User Content"). By submitting content, you grant us a license to use, store, and process it to provide our Service.

4.2 Responsabilidades del Contenido

Eres el único responsable de tu Contenido del Usuario. Afirmas que:

• Eres propietario o tienes los derechos necesarios para enviar el contenido
• Tu contenido no viola ninguna ley ni derechos de terceros
• Tu contenido es preciso y no engañoso
• You have obtained consent from individuals depicted in photos or described in profiles (where applicable)

4.3 Contenido Prohibido

Aceptas no subir ni crear contenido que:

• Sea ilegal, dañino, amenazante, abusivo, acosador o difamatorio
• Viola derechos de propiedad intelectual
• Contiene malware o virus
• Suplanta a otros sin autorización
• Exploita a menores de cualquier manera

5. Contenido Generado por IA

5.1 Conversaciones de IA

Reminess uses artificial intelligence to generate conversational responses based on profile information you provide. These AI-generated conversations are simulations designed to reflect personality traits and communication styles.

5.2 No Asesoría Médica ni Legal

AI-generated content is not professional advice. Do not rely on Reminess for medical, legal, financial, or other professional guidance.

5.3 Limitaciones de Precisión

While we strive for accuracy, AI-generated content may contain errors or inaccuracies. We do not guarantee the correctness of any AI-generated responses.

6. Perfiles Conmemorativos y de Legado

6.1 Perfiles Conmemorativos

Memorial profiles are created to honor deceased individuals. By creating a memorial profile, you confirm that:

• La persona ha fallecido
• You have the right to create this memorial (e.g., family member, authorized representative)
• Manejarás el perfil con respeto y dignidad

6.2 Perfiles de Legado

Legacy profiles allow individuals to preserve their own stories. You may create a legacy profile for yourself and control its content and accessibility.

6.3 Disputas de Perfiles

If multiple individuals claim rights to manage a profile, we reserve the right to resolve disputes at our discretion, which may include suspending access until resolved.

7. Privacidad y Protección de Datos

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Términos de Suscripción y Pago

8.1 Niveles Gratuitos y de Pago

Reminess offers both free and paid subscription tiers. Paid features, pricing, and limitations are described on our pricing page.

8.2 Facturación

Paid subscriptions are billed in advance on a recurring basis (monthly or annual). You authorize us to charge your payment method for all fees.

8.3 Cancelación y Reembolsos

You may cancel your subscription at any time. Refunds are provided at our discretion and in accordance with our refund policy.

8.4 Cambios de Precio

We reserve the right to change our pricing. We will provide notice of price changes at least 30 days in advance.

9. Terminación de la Cuenta

9.1 Terminación por Tu Parte

You may close your account at any time through your account settings or by contacting support.

9.2 Terminación por Nuestra Parte

Podemos suspender o terminar tu cuenta si:

• Violas estos Términos de Servicio
• Participas en actividades fraudulentas o ilegales
• Creas riesgos de seguridad para nuestro Servicio u otros usuarios
• No pagas las tarifas aplicables

9.3 Efecto de la Terminación

Upon termination, your right to use the Service will cease. We may delete your account data in accordance with our data retention policies.

10. Propiedad Intelectual

10.1 Nuestra Propiedad Intelectual

Reminess, its logo, and all related marks are our property. The Service's design, text, graphics, and other content are protected by copyright and other intellectual property laws.

10.2 Licencia Limitada

We grant you a limited, non-exclusive, non-transferable license to access and use Reminess for personal, non-commercial purposes.

11. Renuncias y Limitaciones de Responsabilidad

11.1 Servicio "Tal Cual"

Reminess is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.

11.2 Sin Garantía de Precisión

We do not warrant that the Service will be uninterrupted, error-free, or that AI-generated content will be accurate or suitable for your purposes.

11.3 Limitación de Responsabilidad

To the maximum extent permitted by law, Reminess shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

11.4 Responsabilidad Máxima

Our total liability to you for any claims arising from your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Indemnización

You agree to indemnify and hold harmless Reminess, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Su uso del Servicio
• Su violación de estos Términos
• Su violación de cualquier derecho de otra parte
• Su Contenido de Usuario

13. Cambios a los Términos

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.

14. Ley Aplicable y Resolución de Disputas

14.1 Ley Aplicable

These Terms are governed by the laws of the United States, without regard to conflict of law principles.

14.2 Resolución de Disputas

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration, except that either party may seek injunctive relief in court.

15. Disposiciones Generales

15.1 Acuerdo Completo

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Reminess.

15.2 Divisibilidad

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.

15.3 Renuncia

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

15.4 Cesión

You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.

16. Información de Contacto

Si tiene preguntas sobre estos Términos de Servicio, contáctenos:

Soporte de Reminess
Correo Electrónico: legal@reminess.ai
Sitio web: https://reminess.ai